Full Potential Solutions
Overview: Full Potential Solutions (FPS) is a performance based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the…
Overview: Full Potential Solutions (FPS) is a performance based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the…
ResponsibilitesThe Sales Specialists position will speak with potential Clients who have passed our initial pre qualification screening process and appear to be eligible for Social Security Disability Insurance. The agents will ask a series of questions to the Claimant from…
Responsibilities This role requires a great sense of account management or at times partnership withmultipleteamsand departments in the organization. Thus it is expected he/she strives to bethebest consultant to them, while not being an order taker of what to do…
Responsibilities Our Team Manager will perform the following: Manage the hiring, development, and performance of the team Focus on call resolution, agent availability handle time efficiencies Coach agents to successfully achieve their goals Set team direction, resolve problems and provide…
Responsibilities Responsible for managing call center operations activities including day to day operations, training and quality for one or more accounts / programs / LOB's that contribute to the acquisition, satisfaction and retention of client contracts/agreements Ensures achievement of service…
Overview: About US: Full Potential Solutions (FPS) is a global, US based company that helps contact centers around the world better engage with their customers. Our offices are in Boston, MA, Kansas City, MO, Chennai, India and Manila, Philippines. We…