Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request.Comply with instituted workplace securities at customers' premises.Provide accurate and timely reporting dailyReview and update ID admin documentations where requiredParticipate in…
To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline.Check & respond to sg support email from customers and B2B vendorsPerform Contract Verification and Cases Data CorrectionRecord Severity Level and Issue Ticket Number via…
To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline.Check & respond to sg support email from customers and B2B vendorsPerform Contract Verification and Cases Data CorrectionRecord Severity Level and Issue Ticket Number via…
Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalationSupport on desktops, notebooks, printers, scanners hardware componentsInstallation, re installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the…