JOB DESCRIPTION: Install, test and/or upgrade operating systems and/or applications approvedAssist in general information technology support requirements within expertiseFacilitate restoration of service within the prescribed Service Level Agreement (SLA) on each incidentEscalating incident tickets that cannot be resolved to upper…
JOB DESCRIPTION: Install, test and/or upgrade operating systems and/or applications approvedAssist in general information technology support requirements within expertiseFacilitate restoration of service within the prescribed Service Level Agreement (SLA) on each incidentEscalating incident tickets that cannot be resolved to upper…