Principal Global Services

Responsibilities: Manages small to medium operation with single to multiple units. Directs nonexempt staff or a small group of entry level exempt staff. Works independently on moderately complex issues and projects. Manages ongoing processing efforts and is accountable to manager…

Responsibilities: Lead a team of phone and/or specialized support team specialists to ensure high quality, efficient, and prompt service is delivered, and customer expectations are met. DescriptionLead phone and/or specialized support team (e.g. Resolution, Seniors, Digital Support, COE, Quality Review)…