RESPONSIBILITIES: To provide 1st & 2nd line technical support; answering support queries via phone, email, chat, and WebTo maintain a high degree of customer service for all support queries and adhere to all service management principles.To take ownership of user…
RESPONSIBILITIES: To provide 1st & 2nd line technical support; answering support queries via phone, email, chat, and WebTo maintain a high degree of customer service for all support queries and adhere to all service management principles.To take ownership of user…