Trends Group
Job DescriptionPurposeProvide overall planning for service transitions and coordinate the required resources. Control the network service life cycle of changes, enabling beneficial changes to be made with minimum disruption to network services.Manages the planning and coordination of resources to make…
Job DescriptionCore ResponsibilitiesTo accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.Incident ForensicsTo perform as lead investigator when investigating a high risk attackTo perform…
PURPOSE Responsible for providing exceptional customer service and technical support for customers by trouble shooting hardware and software issues Evaluating customer concerns and resolving problems to 100% customer satisfaction Responsible for providing technical expertise within a team focused on the…
PurposeWe are looking for a dynamic incident manager to join our MICTS (Managed ICT Services) department. In this role, you will oversee leading the incident management process to resolution and restoring our company's provided IT (Information Technology) operations swiftly. You…
Fulfillment of Service Request.Service Request shall be defined as those changes that are low risk and frequently recurring such as:Access port configuration to ensure that end devices will have access in respect to network connectivityIP address and port assignment for…
DESKTOP SUPPORT: 1. Provide desktop support and resolve problems related to desktop and escalate to Level 2 System Support when needed.2. If issues are related to applications he shall be responsible in escalating them to appropriate group handling applications and…
PurposeWe are looking for a dynamic incident manager to join our MICTS (Managed ICT Services) department. In this role, you will oversee leading the incident management process to resolution and restoring our company's provided IT (Information Technology) operations swiftly. You…
The Cadetship Training Program is an outstanding opportunity designed to equip fresh graduates with the skills, qualifications and experience required for a future career in a technology enabled business service provider. TRENDS empowers our clients with technology enabled business services…
PURPOSE To accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole DUTIES AND RESPONSIBILITIES CYBER PROTECTION To lead the team in establishing cyber protection…
Core Responsibilities Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole. Service Operations Management Event & Monitoring Management Assist and guide NOC Analysts in…
Senior Systems Engineer Senior Systems Engineers are responsible for designing, implementing, monitoring and managing the local and wide area networks of an organization. The role can include designing system configurations, documenting and managing the installation of a new network, maintaining…
Job Description The IT Security and Compliance Administrator Implements and monitors information security requirements, policies and compliance. Conducts queries, vulnerability and risk assessments. Assists in audit and provide regulatory requirements; Documents and communicates information policies, procedures and guidelines internally and…
I. PURPOSE Responsible for effectively communicating with new hires and providing administrative support before their onboarding date in an organized, accurate and efficient manner. He/she is responsible for providing a positive and welcoming onboarding experience to new employees. II. DUTIES…
Job Purpose Pre sales for analytics solutions Reports to Solution Sales and Design Lead Collaborates with technical team and sales team Creates offers and solutions that best fits the requirements of the client. Forge strong relationship with partners, vendors and…