Objectives of this role Provide quick and effective assistance with legislation applications. Guide users remotely and in person through application configuration, troubleshooting and maintenance. Listen attentively to users questions and concerns of the application. Work with desktop support engineers to…
Role Overview The Helpdesk Support Engineer will provide on site technical support at the clients premises for a web based applications and software. The role involves first level troubleshooting, ticket management and documentation. User guidance on application and software add…