Job Description

For keen applicants, kindly submit your full Curriculum Vitae, including the position you are applying for, current and expected salary to: career@orchidclub.com

8) Jackpot Cashier (Full Time) The Jackpot Cashier shall report to the Jackpot Officer / Executive / Manager and assist in carrying out the day-to-day Jackpot operations. The duties of the Jackpot Cashier are to perform Registration and Cashiering roles, as well as provide good Customer Service during each shift. Responsibilities: Registration

• Check Member\xe2\x80\x99s Membership Status
• Check Member\xe2\x80\x99s One-Time Consent Form to perform NCPG Exclusion Status-Check
• Check Member\xe2\x80\x99s NCPG Exclusion Status
• Sign-In Member / Staff / Contractors upon entry
• Sign-Out Member / Staff / Contractors upon exit

Cashiering

• Check and Validate TITO Tickets Before Payment
• Make Payment to Member After Validation of TITO Tickets
• Handle Other Payment Matters
• Monitor and Account for Cash Float Periodically
• Perform Opening, Closing and Handing-Over of Cashier Shifts
• Assist in Jackpot Collections

Customer Service

• Attend to Member\xe2\x80\x99s Queries on Fruit Machines
• Respond and Resolve Member\xe2\x80\x99s disputes
• Rectify Common Machine Faults
• Attend to Big Win, Cancel Credit and Short-pay Matters
• Check on Left-Over Tickets / Credits at the end of Jackpot Operating Hours
• Offer a First-Drink to Each Incoming Member and Order Refreshments for Regular Members
• Housekeeping in Jackpot Room

Requirements:

• PC literate preferred
• Tactful in dealing with members/guests
• Good interpersonal and communications skills
• Willing to work 2 shifts, weekends and public holidays

The Jackpot Cashier can be assigned, and shall be expected to perform, additional tasks not listed in the above by the Jackpot Officer / Executive / Manager.