Job Description

• Company Benefits & Incentives
• Career Progression Opportunities!
• Attractive Salary Package
• Working Location: Boon Lay
• Working days: 5 days - Office Hours

Interested applicants can also send your resume to kailing_cheng95#gmail.com and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Responsibilities

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance

Job Requirements

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd || 14C7279
R22111009 Cheng Kai Ling

Company information

Registration No.

201426535W

EA No.

14C7279

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What\'s your expected monthly basic salary?

Which of the following languages are you fluent in?

The Supreme HR Advisory