Job Description

About the Client

--------------------

Our client is an

AI-driven voice solutions company

that transforms outbound prospecting. Their platform uses AI voice agents to conduct natural-sounding cold calls at scale, delivering up to 300% more qualified appointments while freeing sales teams to focus on closing deals. With operations growing quickly in Singapore and across the region, they are expanding their Account Management team.

Job Purpose

---------------

As an

Account Manager

, you will be the

primary partner for clients

, ensuring they get maximum value from the platform. This is a role that blends

client success, data insights, and creativity

: you'll manage relationships, optimise call scripts, review performance data, and collaborate with internal teams to deliver tangible outcomes.

Key Responsibilities

------------------------

Act as the

trusted partner

for assigned clients, building strong and lasting relationships. Understand client business goals and

customise AI call scripts

to align with their messaging. Review call recordings and platform insights to identify

opportunities for improvement

.

Test, iterate, and optimise

call scripts to improve conversion and appointment-setting rates. Onboard new clients and guide them through

best practices

for AI-driven cold calling. Provide

proactive recommendations

to maximise ROI on the platform. Work with

product and engineering teams

to channel client feedback into the roadmap. Track account performance, prepare reports, and clearly communicate results to clients.

Requirements

----------------

1+ years

of experience in

account management, customer success, or sales operations

. Strong written and verbal communication skills; able to adapt to different client personalities. Analytical and creative mindset--comfortable reviewing data and

crafting persuasive scripts

. Ability to handle high volumes of information (e.g., call reviews) and extract key insights. Resourceful, proactive, and independent; thrives in a

startup / fast-paced environment

. Passion for

sales, marketing, or AI technology

is a plus. Advantageous: experience in

B2B SaaS, outbound sales, or performance marketing

.

Why Join

------------

Opportunity to work with a

fast-growing AI company

shaping the future of outbound sales. High-ownership role where you directly impact

client ROI and business outcomes

. Hybrid/remote flexibility and autonomy in managing client portfolios. Career growth opportunities as the company scales across markets.

Application

Apply via LinkedIn

Easy Apply

or send your CV to

jobs@staffgo.sg

with subject: Account Manager - AI Voice (Your Name) .

Review & Next Steps

We take the time to carefully review every application. As a lean team, we may not be able to reply to each applicant individually. Only shortlisted candidates will be contacted for a confidential discussion.


Thank you for your understanding.

PDPA Notice

By applying, you consent to StaffGo collecting, using, and disclosing your personal data to assess your suitability for current and future roles and to contact you about matching opportunities. You may withdraw consent at any time.





Posted by


StaffGo Pte Ltd (EA Licence No.: 23C2993)


Poh Yong Shun (EA Personnel Reg. No.: R25152352)