Job Description

Permanent contract
Sales
SINGAPOUR, SG, 069536
RECRUITMENT PROCESS

1. Meeting with our Talent Acquisition Specialist:

2. Interview with the Manager:

3. Assessment (if relevant)

4. Meeting with a Peer, Team Member, or Director

5. Final debrief, Feedback & Decision

OUR BENEFITS & PERKS


?? A Hybrid Remote Work Policy

?? An Employee Shareholding Plan

?? A Service Recognition Program

?? Subsidies for Holiday and Sports Activities

?? On-site Nursery/Daycare (depending on location)


Plus:

?? Multicultural Teams

?? Well-Equipped Modern Workspaces

?? An Online Learning and Certification Platform

?? Digital Medical and Social Support Services for you and your family


JOIN THE OVHCLOUD JOURNEY


OVHcloud values and supports the diversity of the people we hire.

For us, Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths.

Be free to be yourself!


IA IN OUR DNA


Artificial Intelligence is reinventing our business every day.

Join us to explore its immense possibilities and co-build the future!


SUSTAINABILITY AT OVHCLOUD: A DEEP COMMITMENT



Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate.



Account Manager M/F/X

Within your #OneTeam

As a pivotal member of the OVHcloud APAC Sales team, the Hybrid Account Manager & Inside Sales Representative will be the central figure in driving business growth through a balanced 50/50 split of strategic Account Management and proactive Inside Sales.

Your main responsibilities :

Key Account Portfolio Management: Strategically manage and nurture the APAC top 25 customers, acting as the primary point of contact to ensure their continued satisfaction and business success with OVHcloud. Customer Business Development & Growth: Develop and execute a dedicated sales strategy for the portfolio, focusing on customer growth, upselling, and cross-selling relevant products and solutions. Customer Intelligence & Insight: Proactively monitor and keep abreast of customer affairs (news, priorities, strategy) to understand their challenges, constraints, and objectives, ensuring OVHcloud remains a relevant partner. Forecasting & Reporting: Forecast sales turnover and establish financial projections based on the identified business potential within the managed portfolio. Relationship & Service: Ensure exceptional customer satisfaction, manage and follow up with customer relations, and transfer projects to operational teams while ensuring proper commercial follow-up. Lead Identification & Qualification: Work extensively with CRM digital leads (inbound calls, tickets, contact forms, campaigns) to identify the right prospect, establish initial relationships, and qualify their needs and potential. Customer Onboarding & Farming: Proactively assist and on-board new customers, guiding them through the initial sales process and preparing them for long-term 'farming' (growth). Solution Selling: Understand prospective and existing customers' business goals and provide tailored solutions by identifying the right OVHcloud product to meet their needs (IaaS, PaaS, SaaS). Pipeline Management: Actively manage and grow a pipeline of business opportunities, ensuring all customer information and commercial activities are accurately centralized, evaluated, and optimized within the CRM tool. Market & Competition Analysis: Analyze the APAC market and its evolution, survey the competition, and perform benchmarking to identify new business opportunities and refine commercial offers. Commercial Support: Study and respond to relevant public and private calls for tender, or delegate as appropriate.

Your future impact

In 6 months
Delivering world-class customer satisfaction and measurable revenue growth. Acting as the primary point of contact to ensure their continued satisfaction and business success with OVHcloud.



And in 1 year
Strategically manage and nurture the APAC top customers, acting as the primary point of contact to ensure their continued satisfaction and business success with OVHcloud.
X

Skills required :

Relevant experience in similar Inside Sales or Account Management roles, with a proven track record of selling SaaS, PaaS, or IaaS solutions. Experience with IaaS is a bonus.
Great business acumen and the ability to articulate complex technology value propositions to C-level stakeholders.
Deep understanding of the current IT landscape and passionate about technology and sales methodologies.
Excellent interpersonal and negotiation skills with a strong ability to create and maintain long-term relationships with customers.
Highly flexible, autonomous, and able to integrate seamlessly into diverse teams working on various projects while keeping current with new technologies.
Demonstrable focus on customer satisfaction, always keeping the return on investment (ROI) in mind.
Proficiency in leveraging a CRM tool for pipeline management, customer data centralisation, and business optimisation.

That's a plus :

Selling SaaS, PaaS, or IaaS solutions is a bonus.*