Job Description

As the Account Manager, International Leisure, you will manage the Local OTAs/Partners to develop sales pipeline, drive island visitorship and revenue. You are required to establish co-marketing campaigns with trade partners and stakeholders.

RESPONSIBILITIES

• Support the team leader and unit head to execute strategies to achieve visitorship and revenue growth.
• Solicit new and existing accounts to exceed visitorship and revenue goals through telephone solicitation, outside sales calls, communication and site inspections (when required).
• Prospect and grow account list, handling incoming leads and closing sales through all Sentosa\'s sales platforms, including its B2B portal.
• Organize and participate in industry trade shows, travel functions and major business functions as required.
• Organize familiarization and site inspections of Sentosa with clients (e.g. Travel Agents, Event Planners / Organizers, Destination management company and etc)
• Plan, execute and follow-up on sales trips, road shows and trade shows in the assigned markets.
• Prepare and deliver appropriate presentations on products/ services, including business paper, trip paper and presentation to the senior management and large audience.
• Identify business trends and marketing opportunities that can improve the island\'s brand position, awareness, and performances.
• Strengthen the product in marketing presence and to increase product awareness
• Prepare contracts and proposals following solicitation of clients to formally document/agreements
• Liaise with travel trade operators, wholesalers, travel agents, trade and consumer media on various travel trade cooperative programs and promotional opportunities.
• Develop and implement quarterly action plans utilizing strategies and long term goals based on market and competitive intelligence.
• Utilize computer software applications to effectively track, solicit, book and follow up on accounts in a proactive manner.
• As a market specialist, you are required to provide market insights from weekly, monthly, quarterly, annual reports and trip reports. Engage in effective communication with teammates, as well as internal and external stakeholders to assist one another to achieve combined goals

• Degree in Sales, Marketing or Business Administration.
• 3 to 5 years of experience from a related tourism business environment, with proven sales track records.
• Experienced in preparing proposal for corporate, leisure, MICE and school groups contracts.
• Good organizational skills with excellent follow-up ability.
• Good with numbers and analysis.
• Excellent communication (both verbal and written) and interpersonal skills
• Strong analytical skills to understand and respond to key business indicators and competitive trends.
• Demonstrated strong ability to work independently and as a team.
• Ability to travel independently and work on weekends and public holidays where required. Positive attitude and Self-motivated with a results-driven approach.