Job Description

An Established Immigration agency is looking for a dynamic, client-focused

Account Manager

to join our team and help drive customer success and retention.

Responsibilities:

Act as the primary liaison for assigned client accounts, ensuring clear and consistent communication. Foster strong, strategic relationships with clients to gain a deep understanding of their business objectives, needs, and challenges. Manage daily interactions with clients, addressing questions and concerns with a proactive and solution-oriented approach. Collaborate cross-functionally with internal teams--including sales, product, and support--to ensure seamless service delivery and client satisfaction. Develop and deliver regular performance reports, insights, and recommendations to help clients achieve their goals. Provide timely updates and follow-through on client requests, ensuring expectations are consistently met or exceeded.

Requirements:

Minimum Diploma or higher Basic Microsoft office knowledge Preferred experience in account management, client services, or customer success Exceptional communication and interpersonal skills Strong problem-solving and organizational abilities Comfortable working in a fast-paced, client-centric environment

Contact Info

Phone:

6299 0245/9111 3102

Whatsapp:

9111 3102

Job Types: Full-time, Permanent, Contract
Contract length: 12 months

Pay: $3,000.00 - $3,500.00 per month

Benefits:

Promotion to permanent employee
Schedule:

Monday to Friday Weekend availability
Work Location: In person