Job Description

About Blackhawk Network:

Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN's network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
Overview:

Support the growth and development of the business through managing the relationship, growth, and satisfaction of our key strategic clients and partnerships.
Responsibilities:
Build and develop strategic relationships with existing accounts Manage and lead the day-to-day ongoing relationship lead of major accounts Driving existing account growth opportunities to achieve agreed growth targets Supporting any regional content partner meetings if needed, not the leader or doer on these opportunities, but the enabling in region face-to-face, when needed, to be successful faster. Collaborate with internal stakeholders for new partner onboarding throughout the client integration Senior Stakeholder Management Handle escalations and overseeing and helping with issue avoidance and resolution Promotion coordination Content Inventory management Logistics leadership Manage internal and external reporting requests Manage digital solutions for new and existing partners Partner with the Sales team and work collaboratively to operationalize new and existing client programs and support and grow the business Owning the account management plan and CRM for our regions, and related marketing and business contact

Qualifications:
Experience of working across a diverse customer base Previous experience in business management, sales, or account management experience. Knowledge of Gift Card, Loyalty, or Prepaid category is ideal, Proven track record of successfully influencing in a matrixed organization Strong communication, presentation, and interpersonal skills Highly motivated with strong level of initiative, energy, and enthusiasm. Accustomed to working in a fast paced, rapidly changing environment. Strong interpersonal skills with the ability to liaise with people at all levels and build beneficial relationships. Extensive planning & organisation skills Strategic, collaborative outlook * Excellent time management and ability to multitask