Account Manager

Singapore, Singapore

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Responsibilities:

Operate as the lead point of contact for all matters specific to corporate customer account management
Coordinate and attend face to face client meetings providing an exceptional Account Management service to ensure accounts are serviced effectively
Identify and qualify up-selling sales opportunities to increase growth and revenue
Analyse and prioritise opportunities and time accordingly to achieve sales targets whilst managing customer expectations
Prepare weekly reports of your activities and provide service feedback to Operations
Prepare Management information reports for clinets on various aspects of their travel expenditure and deliver these at regular review meetings, identifying opportunities for savings and efficiencies
Prepare and present information for potential customers including RFIs, Tender and rebid process

Requirements:

Diploma or equivalent with at least 3 years\' experience in the service industry
Excellent presentation skills with a personable and professional presence
Ability to deliver short-term results against tight deadlines
The ability to influence stakeholders at all level of an organisation and excellent relationship management
Proficient in English and strong verbal and written communication skills in English
Demonstrable energy, self-motivated and personal discipline
MS office proficiency in Power Point and Excel
Experience in corporate travel related industry is an advantage

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