Job Description

Responsibilities:

• Operate as the lead point of contact for all matters specific to corporate customer account management
• Coordinate and attend face to face client meetings providing an exceptional Account Management service to ensure accounts are serviced effectively
• Identify and qualify up-selling sales opportunities to increase growth and revenue
• Analyse and prioritise opportunities and time accordingly to achieve sales targets whilst managing customer expectations
• Prepare weekly reports of your activities and provide service feedback to Operations
• Prepare Management information reports for clinets on various aspects of their travel expenditure and deliver these at regular review meetings, identifying opportunities for savings and efficiencies
• Prepare and present information for potential customers including RFIs, Tender and rebid process

• Diploma or equivalent with at least 3 years\' experience in the service industry
• Excellent presentation skills with a personable and professional presence
• Ability to deliver short-term results against tight deadlines
• The ability to influence stakeholders at all level of an organisation and excellent relationship management
• Proficient in English and strong verbal and written communication skills in English
• Demonstrable energy, self-motivated and personal discipline
• MS office proficiency in Power Point and Excel
• Experience in corporate travel related industry is an advantage