Job Description

#BeMore



Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.



Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX



Attractive remuneration, great perks, and performance incentives



Comprehensive medical, insurance, or social security coverage



World-class workspaces



Engaging activities and recognition programs



Strong learning and development plans for your career growth



Positive culture for you to #BeMore at work



Easy to locate area with direct access to public transport



Flexible working arrangements



Be coached and mentored by experts in your field



Join a global company, winner of hundreds of industry awards

What is your mission?



Build strong relationships with customers by providing best-in-class customer experience identifying opportunities to improve their performance



Partner with different departments to assist better for customers



Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments



Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights



Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met



Support customer communication and education including a best-in-class experience and ad hoc education needs



Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?



Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.



Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.



Strong time management skills and motivation to exceed expectations



Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time



Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones



Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?



Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.



TDCX's smart, scalable approach--driven by innovation and operational precision--positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.



Visit www.tdcx.com for more info.