Job Description

Key Responsibilities

1. Invoicing and Billing

o Generate and issue invoices to clients in accordance with contractual terms.


o Verify accuracy of charges and documentation before dispatch.


o Track and update records of issued invoices and expected payment dates.

2. Receivables Monitoring and Collection

Monitor aging accounts and follow up regularly on outstanding invoices. Contact clients professionally to secure timely payment. Coordinate with internal departments to resolve billing-related disputes.

3. Payment Processing and Cash Application

Record incoming payments in the accounting system accurately and promptly. Apply cash receipts to appropriate invoices and investigate any discrepancies. Reconcile payments against customer accounts and follow up on unmatched amounts.

4. Credit Control

Assess client credit worthiness and recommend credit terms where applicable. Track credit limits and alert management of any potential credit risks. Liaise with clients to address credit concerns and ensure payment commitments.

5. Reporting and Analysis

Maintain an updated AR aging report and submit regular collection status updates. Analyze trends in receivables, overdue accounts, and collection efficiency. Contribute data for month-end closing and internal reporting.

6. Customer Service and Communication

Handle customer inquiries related to billing, payments, and statement of accounts. Maintain good working relationships with external clients and internal stakeholders. Escalate disputes or unresolved issues to the Finance Manager where necessary.

7. Documentation and Compliance

Ensure accurate filing and organization of AR-related documents (e.g., invoices, receipts, correspondences). Adhere to internal finance policies and external regulatory guidelines. Assist with audit preparations related to accounts receivable.

8. Ad-hoc Duties

Provide backup support to the AP team during staff absence or peak periods. * Support other finance-related tasks as assigned by the Finance Manager or Accountant.