to join our logistics finance team. This position is responsible for managing end-to-end billing cycles and ensuring timely collection of receivables from customers. The ideal candidate will have experience in logistics or transportation billing and a firm understanding of financial processes, industry documentation, and customer account management.
The role acts as a key liaison between the
finance, operations, and customer service
teams to ensure that invoices are accurate, timely, and supported by all required documentation.
Key Responsibilities:
-------------------------
Billing Duties
Generate and issue timely invoices to customers for freight services, warehousing, customs clearance, and other logistics-related charges.
Collect and verify supporting documentation for billing, such as:
Bill of Lading (B/L)
Proof of Delivery (POD)
Delivery Notes
Freight Quotes
Purchase Orders Validate and match charges from service orders or delivery records against rate agreements and contracts.
Ensure billing compliance with customer-specific requirements (e.g., reference numbers, format, portals).
Coordinate with the operations team to ensure that services have been completed and documented before invoicing.
Accounts Receivable (AR) Duties
Monitor and maintain the accounts receivable ledger to ensure all payments are accounted for and properly posted.
Regularly update AR aging reports and follow up with customers on overdue invoices.
Perform collection calls and send reminders, statements of accounts (SOAs), and escalation notices as needed.
Process and allocate incoming payments (cheques, wire transfers, EFTs).
Reconcile discrepancies and resolve short payments, credit memos, and disputed invoices.
Liaise with customers to resolve invoice issues and obtain payment commitments.
Logistics Coordination
Understand and interpret logistics documentation such as shipping manifests, invoices, delivery receipts, and container numbers.
Work closely with dispatchers, freight coordinators, and customer service to ensure billing reflects accurate shipment details.
Track shipments and delivery status to ensure timely billing.
Support the setup of new customers in the billing system, including tax configurations, payment terms, and credit checks.
Additional Responsibilities:
--------------------------------
Assist in monthly closing activities including AR reports, account reconciliations, and revenue accruals.
Prepare reports for management, including:
Customer aging summaries
Cash collection forecasts
Billing vs revenue reports Ensure adherence to company credit policies and escalate high-risk or delinquent accounts to management.
Suggest process improvements to streamline billing and collection processes.
Qualifications:
-------------------
Education & Experience:.
2-4 years of experience in accounts receivable, billing, or finance.
Experience in a
logistics, freight forwarding, or transportation company
is strongly preferred.
? Technical Skills:
Proficiency with accounting and ERP systems (e.g., SAP, Oracle, QuickBooks, TMS/FMS systems).
Advanced Excel skills (e.g., VLOOKUP, pivot tables, basic formulas).
Familiarity with logistics documents and billing platforms (EDI, customer portals).
Soft Skills:
Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
High attention to detail and accuracy.
Ability to manage multiple accounts and deadlines.
Customer-focused with a problem-solving mindset.
Preferred Knowledge:
------------------------
Understanding of
freight rates
, tariffs, Incoterms, customs duties, and VAT.
Knowledge of
containerized shipping
,
air freight
, or
trucking operations
.
Familiarity with
international trade documentation
is a plus.
Performance Metrics:
------------------------
Billing accuracy (% error rate)
Days Sales Outstanding (DSO)
Collection rate & customer response time
Timeliness of month-end close processes
* Reduction in outstanding receivables
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