Job Description

Key Responsibilities

1. Support for Service Operations

Assist the

Senior Service Manager

in daily service operations, ensuring smooth deployment of technicians and resources. Carry out assigned service, repair, and maintenance tasks for ACMV/HVAC systems under close supervision. Provide timely updates and escalate unresolved technical issues to the Senior Service Manager.

2. Technical Assistance

Support in

troubleshooting and servicing

of air-conditioning and mechanical ventilation (ACMV) equipment, including VRV/VRF systems, chillers, AHUs, and controls. Assist in site inspections, testing, and commissioning activities. Document technical findings and submit service reports for review.

3. Coordination & Communication

Liaise with internal technicians, contractors, and vendors to ensure smooth service workflows. Assist in

scheduling and follow-up

of preventive and corrective maintenance works. Coordinate with clients on-site when directed by the Senior Service Manager.

4. Administrative & Reporting Duties

Prepare and update service logs, job reports, and equipment checklists. Maintain proper records of tools, spare parts, and consumables used during service works. Provide input for quotations, proposals, and technical documentation as assigned.

5. Learning & Development

Work closely with the Senior Service Manager to

learn technical skills, service management, and client handling

. Participate in training, toolbox meetings, and safety briefings. Progressively take on more responsibility with the goal of developing into a Service Engineer role

Education & Experience

Education:

Diploma or NITEC/Higher NITEC in Mechanical Engineering, Electrical Engineering, Building Services, or related field. Candidates with strong technical certifications in ACMV/HVAC systems will be considered.

Experience:

1-3 years of relevant experience in service, maintenance, or installation of ACMV/HVAC systems preferred. Fresh graduates or entry-level candidates with relevant internship/industrial attachment experience are encouraged to apply. Basic knowledge of VRV/VRF systems, chillers, AHUs, FCUs, and control systems will be advantageous. * Familiarity with safety procedures, permit-to-work systems, and industry practices is preferred.