Admin Assistant (cts Children Therapy Space)

Singapore, Singapore

https://sg.mncjobz.com/company/thye-hua-kwan-moral-charities

Apply Now

Job Description

:
We're looking for an Admin Assistant to support service operations, based at Children Therapy Space.
Key Responsibilities:

Answer enquiries via phone, WhatsApp, and email
Manage booking and scheduling of client appointments on online platform
Liaise with parents regarding appointment schedules
Update the centre's waiting list and client register
Collect payments (PayNow, CDA, NETS)
Send appointment reminders to clients' parents
Greet and welcome clients; assist with temperature taking
Explain appointment policies, PDPA, and related matters to parents
Maintain and restock centre resources and stationery
Provide administrative support to therapists and centre managers
Assist in locking of centre on a daily basis

Qualifications:
Skills & Requirements:

Basic proficiency in Microsoft Word and Excel
Able to write and send clear, professional emails
Good communication skills; polite and patient
Demonstrate a calm and professional demeanor when addressing challenging parent interactions
Strong team player; works closely with therapists and centre managers
Responsible, organised, and attentive to details

About Us:
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.