Admin Assistant I 12 Months Contract I Call Centre Environment

Singapore, Singapore

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Monitoring Analyst / Admin Assistant - Call Centre Environment
12 Months Contract
Working Location: CentralROLES & RESPONSIBILITIES:

Perform monitoring activities using tools provided as well asreviews of transactions flagged out
Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.
Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client
Handle ad hoc duties as required

REQUIREMENTS:

Minimum 1 year of experience working in an administrative role
Minimum education level: N levels subject to working experience
Fast learner and good team player
Demonstrates good communication skills and comfortable to work in a fast-paced environment
Working/shift hours are 10am-10pm, 4 days a week
Able to work rotating shift hours including weekends and public holidays

Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248''

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