Job Description

General Administrative Support:

Record Keeping:

Maintaining organized records of all relevant information, documents, and correspondence related to the managed properties.

Document Preparation:

Assisting with the preparation of various documents, including reports, letters, circulars, and other correspondence as needed.

Communication:

Managing all incoming and outgoing correspondence, including phone calls, emails, and physical mail, ensuring timely responses and proper routing.

Facility Management:

Handling bookings for estate facilities, managing access to common areas, and ensuring proper usage in line with rules and regulations.

Inventory Management:

Maintaining records of office supplies, managing equipment maintenance schedules, and ensuring adequate stock levels.

Financial Support:

Assisting with petty cash management, issuing receipts, and potentially updating trust accounts.

Compliance:

Assisting with the processing of notices, updating strata rolls upon ownership transfers, and maintaining proper filing systems for efficient administration and compliance with regulations.
Customer Service and Communication:

Resident/Tenant Interaction:

Addressing inquiries, feedback, and complaints from residents or tenants, providing information and assistance.

Meeting Coordination:

Assisting with the preparation and coordination of council meetings, annual general meetings (AGMs), and other relevant gatherings.

Notice Boards:

Regularly updating notice boards with important information for residents and tenants.
Other Responsibilities:

Ad-hoc Duties:

Providing general administrative support and assisting with various tasks as assigned by the Condominium Manager or other relevant personnel.

Reporting:

Assisting with the compilation of monthly and quarterly reports and ensuring timely submission. *

Technology Proficiency:

Utilizing Microsoft Office Suite (Word, Excel, Outlook) and other relevant software for daily tasks.