Job Description

Roles & Responsibilities

• Provide excellent customer service to make course attendees feel welcome
• Provides accurate and timely responses to public enquiries for the relevant course
• Ensure course registration is done on a timely manner while ensuring accuracy of the attendees\xe2\x80\x99 details and completed payment before the course commences
• Work closely with the team in implementing sales and marketing initiatives to promote our courses through various outreach efforts such as email marketing, EDMs, Mailers, etc
• Ensure smooth operation of training programmes - virtual classes over zoom, or face to face classes
• Preparation of logistics, materials, ordering of catering, setting up zoom meetings, evaluation forms
• Assist the team in any other administrative/logistic work
• Maintain accuracy of information on our in-house systems and servers
• Send follow-up emails with documents like Certificate of Attendance, Invoice and Receipts etc
• Taking down minutes of meetings

Preferred Competencies:

• Good proficiency in Microsoft Word, Excel, PowerPoint and Google range of apps.
• Meticulous and shows pride in the accuracy of work
• Excellent time management and organisation skills with proven ability to multi-task and prioritise tasks.
• Customer-service oriented with a passion to exceed client expectations.
• Prior background in administrative work preferred

Work Arrangements:

• Location: Central (Tanjong Pagar)
• Candidates will have options for Flexi Work - Mixture of Work from Home/Office
• 5-Day Work Week

Job Types: Full-time, Permanent Salary: $2,300.00 - $2,800.00 per month Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary

Work Location: Hybrid remote in Downtown Core, Singapore 079903 Expected Start Date: 17/04/2023