Job Description

COMPANY DESCRIPTION Kaplan is one of the world\xe2\x80\x99s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 95,000 graduates. We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values \xe2\x80\x93 Opportunity, Knowledge, Support, Integrity and Results \xe2\x80\x93 help guide the way we work. At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth. If you are seeking for challenges and enrichment, we welcome you to write to us at : HRSG@Kaplan.com RESPONSIBILITIES Key Roles and Responsibilities Documentation check

• Collect application forms from SRO counter or retrieve via online application

• Ensure all documents are in place

• Ensure Pre Course Counseling Checklist is complete

• Ensure original copies of documents are sighted, stamped and signed by sales/SRO .

• Prepare daily sales report and tally aoolications received

Data Entry and administration

• Update students\' details and sales order in Navision

• Create application in KSS, scan and upload documents to KSS .

• Fill up student P-File Checklist (hardcoov aoolication)

Assessment Process (Proprietary/University)

• Submit applications with complete documents to Admissions Office(proprietary programs/University programs where applicable)

• Prepare University Cover Letter, scan full set of application and email to University for assessment (3rd party programs)

• Collect back application forms from Admissions Office after assessment

• Save University letter of offer to KSS and print out hardcopies for filing

• Update status in KSS

Contract Generation Process

• Update Navision sales order for bridging, exemptions, enhancement units etc where applicable

• Generate contract via KSS

• Generate manual contract and email to students (Domestic) or to sales (International) where Applicable

• Check contract templates once they are prepared by staff in charge (where applicable)

Others

• Email management; Update sales order/ contact cards upon request from Sales Team. Update student status for defer/transfer/withdraw cases

• Assist in ad hoc admin matters as assigned by the manager .

• Cover team member when the other party is not around

QUALIFICATIONS Minimally a diploma in any field of study OTHER INFORMATION Working Hours: Monday to Friday, 9am \xe2\x80\x93 6pm Work Arrangements: Hybrid (Blend of in-office and remote work) Location: Singapore (Central Area \xe2\x80\x93 Dhoby Ghaut MRT/Little India MRT/Rochor MRT) Please note that your application will be sent to and reviewed by the direct employer - Kaplan Learning Institute Pte Ltd