Job Description

Location : Tampines Ave 7

Contract period : Feb 24 - Feb 25

Working hours :

Mon - Thurs : 0800hrs - 1730hrs

Fri : 0800hrs - 1700hrs

Position : Admin Assistant

Job scope :

Finance Reconciliation

• Conduct financial reconciliation
• Collaborate with relevant stakeholders to investigate discrepancies and resolve financial issues e.g. refunds.
• Maintain detailed records of financial transaction and outcomes.

Notification Management

Ensure timely and effective delivery of notifications to award recipients, including reminders to spend credits before expiry date.

• Utilise various communication channels, including SMS, email and hardcopy letters, to reach recipients.
• Maintain accurate records of notifications sent and status of delivery.
• Monitor and report utilisation trends

Public Query Resolution

• Promptly respond to the queries from the public via various communication channels (phone, email).
• Accurately document and close queries, ensuring a high level of customer satisfaction.
• Support transitional administrative functions, pending roll out of the various system enhancements from policy change and digitalisation efforts

Requirements:

• Proficient in Microsoft
• Diploma and above. Salary ranges from $2,200 - $3,500 per month depending on qualifications and relevant working experience.

Business Edge