Job Description

Location: East Singapore Responsibilities and Duties: . Attend to calls / messages / emails and follow up on any enquiries or feedbacks politely and promptly . Coordinate services for potential / Location: East Singapore Responsibilities and Duties: . Attend to calls / messages / emails and follow up on any enquiries or feedbacks politely and promptly . Coordinate services for potential / existing clients and ensure services are delivered . Coordinate schedule with eldersitters . Raise referrals for eligible clients via IRMS for services required . Maintain data and ensure all documentations are up to date . Update and maintain all service records on respective IT platforms regularly . Prepare and submit all necessary reports . Submit and follow through with any claims or payments to staff or vendors as required according to Finance department stipulated timeline . Perform any ad hoc tasks given by supervisors Requirements: . Diploma in Healthcare Management or any fields are welcome . Experience in Social or Community settings will be an advantage . Frontline and customer service experience preferred . Able to work independently with little supervision . Good communication and interpersonal skills . Positive thinker and good team player . Passion for service excellence and process improvements . Ability to multi-task and work in a fast-paced and dynamic environment . Proficient in Microsoft Office and comfortable with various IT platforms ..Only shortlisted candidate will be notified.