Job Description

Oversee and manage administrative support functions for Social Services to ensure smooth daily operations. Coordinate and facilitate the MOH Portable Subsidy admission process, ensuring compliance with regulatory requirements. Prepare, review, and verify bills, contracts, and administrative documents with a high level of accuracy. Monitor and track National Means Testing outcomes for subsidy residents, providing timely updates to relevant stakeholders. Supervise and ensure completeness of document collection for financial assistance applications. Draft and finalize social memos for outpatient financial assistance cases. Manage and resolve phone/email inquiries on social service matters, escalating complex cases when necessary. Maintain and update records, databases, and tracking systems for subsidies and Medifund claims, ensuring data integrity and confidentiality. Support process improvements by identifying gaps in administrative workflows and recommending enhancements. Collaborate with internal and external stakeholders to ensure efficient handling of subsidy and financial assistance processes.

Requirements:

Diploma/ Degree in Business Administration or any equivalent qualification Proficient in MS Office applications Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines efficiently * Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team and engage diverse stakeholders