Job Description

1. Process Insurance Claims


Attend to customers' claim requests and be able to advise on admissibility of claims.


Submit claims to insurer and monitor claim process


2. Attend to customers' requests and orders


Attend to customers' enquiries and proposals via email, whatsapp and phone calls, and to ensure all proposals are in good order


3. Process all policy proposals


Enter all proposals into the in-house IT system and ensure accuracy of all information


4. Issuance of policies and liaise with MOM


Ensure all customers get a copy of the policies that are issued. At the end of each day, transmit all policies to MOM.


5. Assist Finance Manager in invoicing


Provide the necessary reports that the finance team require to invoice the customers. To assist finance team in credit control.


Candidate is expected to have the following:


Pleasant disposition, able to communicate effectively with customers Health Insurance (HI) and Personal General Insurance (PGI) Certificates administered by SCI Good and careful typing skills Able to speak some Mandarin will be an advantage Comfortable to work in digital environment with emails, in-house system & voice communication. Mature and self-motivated

Working hours

10am-7pm on Mon-Fri. 10am-1pm on Sat.


Will be WFH. However, will have to meet off-site once a week for updates and reviews.


Also, if the company's operations expands and it decides to look for an office location, will then have to work in office. Expected office location will be in Bt Timah area if necessary.