You will provide administrative support for the operation of Ren Ci Integrated Home and Day Care (IHDC) and Senior Care Centre (SCC). You will have to liaise with clients and clients' next of kin on matters pertaining to Ren Ci IHDC and SCC.
To receive referrals from referral source(s) and prepare them for screening by the Rehab Lead/ Centre Lead/ Nurse
To schedule appointments for initial assessment, financial counselling and regular therapy sessions
To perform counselling explaining to clients and/ or their next of kin regarding the contract of service
To conduct means testing for patients
To prepare and maintain order of case notes
To process admission and discharge of clients
To enter client's attendance into the EMR on a daily basis
To liaise with transport personnel for transport arrangement for clients
To liaise with the Business Office or Finance personnel for billing matters
To update the Agency for Integrated Care website; EMR and Transport Call Centre system
To perform reception duties
Carry out other tasks/ projects assigned by the Centre Lead
To liaise with external services, statutory bodies and other VWOs as appropriate.
Job Requirements
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Certificate in Healthcare Support (Administration) or equivalent.
Working in a geriatric set up, long term care or nursing home set up will be an advantage but not necessary.
Service-oriented with client fronting experience
Meticulous in administrative duties
* Proficient in Microsoft Word, Excel and Power point, and other computer skills.
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