Provide general support to ensure day-to-day operations run smoothly
Handle internal and external communications for enquiries and service request
Prepare and format technical documents and reports
Perform data management and documentation duties
Source, monitor and manage service vendors and quotations
Support IT team to monitor tickets and system abnormalities
Resolve basic issues according to SOPs
Track all incidents to closure
Ad-hoc duties and projects
Requirements:
Candidates must possess at least a diploma
IT background will be an added advantage
Excellent verbal and written communication skills
Willingness and capacity to learn new skills and technology
* Fresh graduates are welcomed to apply
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