Job Description

Clearminds Education Centre @Toa Payoh Pte Ltd
Clearminds Education Centre is an established brand in the tuition enrichment industry in Singapore, having been around for over 20 years. We specialise in helping primary and secondary school students achieve their academic goals and unlock their full potential. With our carefully curated in-house materials and customised approach to learning, we believe that every student can excel within and beyond the classroom. We believe in empowering students to succeed in their studies and in their personal lives!
Our teaching and curriculum department closely aligns our learning materials with the latest syllabus from MOE and constantly keeps abreast of the latest changes and trends. We believe that when students are able to conquer their phobias and fears, it breaks down mental barriers and insecurities over whether they are good enough to succeed and that confidence naturally spills over to other subjects and aspects of their lives. Our engaging teachers are highly skilled and deeply passionate about empowering the students they teach, and every lesson is truly a game changer. Beyond academic excellence, Clearminds Education prides itself on its close-knit culture and fun-loving team camaraderie amongst its teachers, admin staff and students.

We are in the midst of expanding and are looking for an Administrative Assistant.

• Be the primary point of contact for students and parents at Clearminds Education @ Toa Payoh. You'll assist with registration, enquiries, and payments, as well as communicate about class packages and schedules. This role requires strong people skills, comfort in sales, and the ability to create a warm and welcoming centre environment.

Main Responsibilities:
Front Desk & Customer Support

• Welcome and attend to all walk-in visitors, students, and parents warmly.
• Answer inquiries via phone, WhatsApp, or in person about courses, schedules, and centre policies.
• Guide parents through registration, trial bookings, and payment procedures.
• Effectively handle walk-ins and follow up on new leads.

Sales & Programme Promotion

• Explain tuition classes and packages clearly to parents and students.
• Confidently promote courses, recommend packages, and encourage enrolments or renewals.
• Address objections and questions, tailoring recommendations to family needs.

Scheduling & Coordination

• Assist with class scheduling, including rescheduling or cancellations.
• Coordinate make-up lessons and keep detailed, accurate attendance records.

Administrative Support

• Maintain updated student records, enrolment information, and fee payment status.
• Prepare simple reports as needed (attendance, billing summaries).
• Assist with filing, data entry, document preparation, and keeping the front desk tidy.

Team Collaboration

• Work closely with teachers and supervisors to support centre operations.
• Help with logistics, preparing materials, and centre upkeep.

What We're Looking For:

• Enjoys helping and talking with parents and students.
• Comfortable sharing information on tuition packages and closing sales.
• Good communication and listening skills.
• Organized, detail-oriented, and able to multi-task.
• Friendly, reliable, and eager to work in a supportive team.

Working hours: 3 weekdays (1:00pm to 9:00pm) + 2 weekends (8.30am to 6.30pm) OR 5 weekdays (1:00pm to 9:00pm) + 1 weekend (8.30am to 6.30pm).
Requirements

• Previous customer service, sales, or admin experience, ideally in education.
• Proficient with Microsoft Office or Google Suite.
• Able to learn centre processes and software quickly.
• Ready to start soon and commit to the required schedule.

Highly competitive salary on offer, with quarterly incentives as well!
Take the first step and apply now with your resume!
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Skills Required