Admin Ops Executive
Singapore, Singapore
Job Description
:Time Management and Service QualityNew Clients
- Retrieve case from AIC/IRMS portal (2 days KPI)
- Check NMTS subsidies available to client.
- Forward new referral in WhatsApp group for SW/Nurses team to follow up
- MOW - Forward to Logistics Ops Executive to arrange for start of meals delivery and advise on terms and conditions for MOW.
- MET - Forward to Logistics Ops Executive to update into their schedule for new admission and investigate client medical appointments requirement.
- Monitor periodic review on clients.
- Generate monthly Subsidy Change Report for existing clients and email to stakeholders.
- Do updating of periodic review for existing client based on SW team feedback.
- Prepare letters to clients for Fee Waive approve and Mean-Test subsidy change.
- Validate monthly data entry for all programs under the division and reconciliation to ensure correct data entry.
- Prompt liaison with external agencies, next-of-kin(s) and internal teams
- Manage assigned projects to deliver change management, quality assurance and client satisfaction.
- Diploma in any discipline
- At least 2 years of working experience in healthcare sector preferred.
- Willing to learn and good team player.
- Passionate in working with elderly clients.
- Good computer skills and proficiency in MS office
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Job Detail
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Job IdJD1443987
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned