Job Description

UWCSEA is looking to hire an Admissions Administrator - Immigration for a maternity cover, from January to August 2025.The Admissions Administrator - Immigration manages the College\xe2\x80\x99s immigration records held online for new and current students and their parents or guardians, guides families through the Singapore immigration compliance issues for Foreign System Schools and ensures accurate and up to date records are maintained.*Please see below the working hoursMain Responsibilities

• Guiding families in their submission of new Student Pass applications to the ICA for Day Students and registering them online to facilitate the applications
• Guiding families in their submission of Student Pass renewal applications to the ICA for Day Students and registering them online to facilitate the renewals
• Guiding families in their cancellation of Student Passes and related Long Term Visit Pass implications
• Managing Registrar\xe2\x80\x99s general inbox
• Handling all email and verbal queries on immigration issues related to enrolment at the College
• Verifying all submitted immigration pass updates in CIMS database accurately in a timely manner
• Corresponding with families where incomplete or inaccurate information is held or entered into the CIMS database
• Chasing families for updated submissions as necessary and the follow up as needed
• Highlighting any non-compliant issues to the Registrar for further action
• Liaising with Boarding teams to ensure that there is continuity of practice between Day and Boarding teams with regard to immigration issues.
• Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the assigned job grade as may be reasonably requested by the line manager and/or the College

Working hours:Able to work based on the following schedule to ensure Admission activities are run smoothly:

• January to March = 5 mornings a week (7:45am - 12 noon) = 20 hrs per week
• April to August = 5 full days a week = 40 hrs per week

Dual Campus role: the incumbent supports both campuses but can be based at East campus (Tampines) or Dover campus (Queenstown).Note: Hours are subject to slight changes based on workload and may vary over time. Leave application can be constrained during College School Holiday periods due to the high volume of immigration related tasks.Person Specifications

• University degree or Higher Education qualification preferred
• Relevant experience, ideally in an educational setting
• Experience in customer-facing roles involving both telephone and email communication preferred, or a track record of strong written and oral communication skills
• Experience in detail-oriented work involving accuracy of data entry and timely accomplishment of tasks essential
• Minimum 2 years of relevant experience in the education sector or a related industry
• Motivated self-starter, curious, resourceful and independent; keen to learn
• A team player with ability to collaborate with management and functional departments
• Excellent customer service; able to interact well with different stakeholders
• Good communication skills; able to build and maintain excellent rapport with all levels of associates
• Well-organised and capable of managing multiple priorities effectively; accurate and meticulous
• Strong business integrity and holds sensitive information in confidence

ApplicationsThe UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past,
present and future. All qualified applicants, including those who identify as a part of marginalised group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

UWCSEA