Job Description

Responsible for managing after-sales support, resolving customer issues, and improving service quality for robotics, automation, or related systems.
Key Responsibilities:
Handle customer after-sales requests and complaints promptly.
Maintain strong communication and relationships with customers.
Analyze service data and implement improvements to enhance satisfaction.
Develop and refine after-sales service processes and standards.
Conduct maintenance, replace parts, perform inspections, and provide service feedback.
Ideal Requirements:
Nitec/Diploma or above in Mechanical, Mechatronic, Automation, Electronic Engineering, or related fields.
Minimum 3 years relevant experience, preferably in after-sales service or maintenance.
Excellent communication and team management skills.
Strong problem-solving abilities and customer service awareness.
Familiarity with robotics, warehousing, or logistics.
If you would like to be considered for this opportunity, please forward a copy of your full CV to melissa.lin@ambition.com.sg
Data provided is for recruitment purposes only. Only shortlisted candidates will be notified.
Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number: R25127614
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After Sales Engineer - Robotic/Mechanical
Singapore Posted about 17 hours ago
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