Job Description

Job: Business Support and Management
Primary Location: Asia-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 10/Aug/2022, 4:10:47 AM
Unposting Date: 09/Sep/2022, 5:59:00 PM

Role Responsibilities
Agility within Standard Chartered Bank isn’t just an implementation of Scrum or Kanban within a software development team; it's a new way of working (NWoW) that's applied across all areas of the organisation. To be successful in the role you would have to be considered a strategic thought leader by your peers, have experience in leading groups of teams in an organisational transition and have a depth of analytical understanding of a variety of New Ways of Working. Your communication skills will be tested against a wide variety of audiences as Agile is not solely applied to just the Information Technology areas of Standard Chartered Bank. You will need to be able to effectively adapt your communication approach based upon the audience's context and familiarity of the Agile ways of working You could be communicating with teams within technology or within other areas of the business such as Sales, Marketing, Banking Operation, HR, Finance or even Risk. You would be working as a trusted advisor to leaders in all levels within the organisation from team leaders through to Global Heads and C-Suite. Strategy

• Coach and present senior executive leadership teams on the value of new ways of working (NWOW) and the mindsets leaders will have to adopt to make those NWOW work.
• Create high performance culture where agile is leveraged as a strategic business asset.
• Identify and attack organisational impediments constraining productivity, quality, early risk mitigation and continuous delivery of customer value.

Business

• Apply your strengths in coaching, mentoring, advising, designing solutions through thought leadership across key organisational agility enablers.
• Adapt and change your approach based upon the context that you are supporting through the cultural transition towards embedding organisational agility.
• Driven by customer obsession, deploy strategies to accelerate speed of change in delivery of innovative products and services.
• Enable a culture of high performance that is highly collaborative and focussed on continuous learning and improvement.
• Contribute to building a resilient organisation to be nimble in its sense and response to the volatile, uncertain, complex and ambiguous (VUCA) era.

Processes

• Challenge the “as is” way of working across delivery, governance, operational model / structure, funding.
• Apply depth of analytical understanding of a variety of New Ways of Working such as Scrum, Kanban, Human Centred Design or Design Thinking, Lean, Dynamic Work Design, A3 problem solving, Extreme Programming, Behaviour Driven Development, DevOps, Agile Friendly Operating Models and Agile HR.
• Understand what practice, tool or technique to apply given the environment and the situation is the challenge that you will need to demonstrate mastery in using a show / tell / do approach

People and Talent

• Working autonomously, you will have the freedom to be innovative and creative with the approaches that you use to facilitate change.
• Model agile mindset, values and principles.
• Use passion and drive to foster motivation in others to change, but also understand the fine line between being over-zealous, pragmatic and providing appropriate encouragement.
• Tap into people's intrinsic motivation, empower and guide them through their individual Agile capability journey across a breadth and depth of roles.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Operations Management Team
• Country and Business Unit COOs
• Group Process Owners / Product Owners
• Group and Business Unit MT
• Functional Partners including Risk, Compliance, HR, Finance, Legal, Audit, Corporate Affairs, Regulatory Affairs
• Banking Associations and industry partners

Our Ideal Candidate

• Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy
• Licences and Certifications / accreditations: Scrum Master and Product Owner certification from Scrum Alliance, Scrum.org or other associations are must, Practitioner certification of Scaled Agile framework like LeSS, SaFE, Scrum@Scale, Spotify, Nexus and Human Centred Design or Design Thinking are plus.
• Desired Professional Memberships: Association or Discipline Association Membership well regarded.

Role Specific Technical Competencies

• 5 + years of experience in Banking Industry.
• Experience in Agile or other related disciplines (Lean Software Development, Human Centred Design).
• 2+ years leading and managing Software / IT Projects / Teams using Agile.
• (Desired) Experience in leading transformation in non-technology functions.
• (Desired) Experience in cultural transformation.
• Proficient in using a variety of agile delivery tools e.g JIRA, Confluence.
  

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers