Job Description

About the Hiring Team Tencent Overseas IT has the mission to empower Tencent's rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.
What the Role Entails
Overview:
We are looking for a highly motivated AI IT Engineer Intern to join our regional IT team in Singapore. This internship combines AI-driven IT application development, enterprise systems integration, and hands-on IT support operations within a fast-paced global technology environment. You will gain real-world experience supporting enterprise IT infrastructure, building internal AI applications and driving automation across systems and processes.
What The Role Entails:

• Provide hands-on IT support for end-user devices (Windows/macOS), networking, AV systems, and office IT infrastructure.
• Help maintain local IT infrastructure, WiFi, printers, access control systems, and coordinate with global IT teams for rollouts and upgrades.
• Support IT onboarding/offboarding, access management, procurement and ITSM processes.
• Support development of internal AI applications, including RAG pipelines, multi-agent workflows, and knowledge retrieval systems.
• Assist with data processing, embedding pipelines, hybrid search, and graph database modeling for CMDB and knowledge graph use cases.
• Integrate enterprise systems and APIs (e.g., ServiceNow, Workday, Microsoft Graph) to enable automation and IT workflows.
• Contribute to testing, CI/CD processes, and performance optimization for internal platforms.

Who We Look For

• Undergraduates majoring in Computer Science, Information Systems, IT, AI, or related fields.
• Proficiency in at least one backend language such as Python, Go, Node.js, or Java.
• Basic understanding of modern frontend frameworks (e.g., Next.js, Vue) is preferred.
• Knowledge of databases (MySQL / PostgreSQL / NoSQL) and Git workflow.
• Ability to read, write, and speak fluent Mandarin Chinese to work with cross-border teams.
• Familiarity with AI applications, RAG, agent frameworks, cloud-native toolchains and observability platforms is advantageous.

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Skills Required