An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say..."Hello BIG Possibilities".
The AI Talent Strategy Consultant will play a critical role in shaping the future of AI talent for an AI-first telecommunications organization. This position is responsible for designing and executing a forward-looking AI talent strategy that integrates both local and global sourcing priorities. The consultant will lead strategic initiatives to build sustainable AI talent pipelines, proactively map critical roles, and anticipate emerging capabilities that align with the organization's digital transformation and innovation agenda.
Key Responsibilities:
#
1. AI Sourcing Strategy Development
Design and implement targeted sourcing strategies for AI talent, supporting the
build, buy, borrow, and bridge
models.
Forge partnerships with
universities, research institutes, and AI communities
regionally and globally to create sustainable talent pipelines.
Collaborate with People & Culture and Talent Acquisition teams, as well as business leaders to identify high-impact sourcing channels, including
cross-border mobility
and
remote delivery models
.
#
2. Proactive Role Mapping & Career Pathways
Develop and refine AI job roles and career pathways using established frameworks and internal capability models.
Align AI roles with business priorities in
telecommunications, such as network intelligence, IT operations, customer experience automation, and emerging tech domains
.
Maintain a dynamic role inventory that reflects current and future AI capabilities, including feeder roles from
data, engineering, and product functions
.
#
3. Anticipating Emerging AI Roles
Monitor
industry trends, internal transformation programs, and technology roadmaps
to forecast new AI roles relevant to telco-tech.
Partner with AI business leaders to define and validate emerging AI roles.
#
, ensuring alignment with organizational goals, transformation timelines, and regional talent strategies.
Support
strategic workforce planning
initiatives.
#
5. Governance, Ethics & Role Design
Ensure AI roles and sourcing strategies comply with governance and ethical standards outlined in the AI workforce plan.
Partner with relevant teams to define
boundaries of human vs. AI accountability
in job design, particularly in regulated environments like telecommunications.
Qualifications & Experience:
Bachelor's degree in Human Resources, Business, Technology, or related field, and IHRP certified.
Minimum 8 years in
talent strategy, workforce planning, or consulting
, with at least 2 years focused on
AI or emerging tech domains
in the telco or tech industry.
Knowledge & Skills:
Good understanding of
AI technologies, roles, and skills frameworks
relevant to telecommunications and digital platforms.
Expertise in
strategic regional/global sourcing models
.
Strong
analytical, planning, and stakeholder engagement
capabilities.
* Ability to
translate business strategy into actionable workforce plans
.
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