Airline Call Centre Agent / 5 Days (renowned Airlines)
Singapore, Singapore
Job Description
Airline Call Centre AgentAsia's Largest BPO Contact Centre (Renowned Airlines)Salary up to $3000 ( depends on experience) + incentiveWorking hours- 5 days a week/ 44hrs per week/ rotating shiftLocation- East SingaporeJob Responsibilities:
- In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company.
- Handle inbound inquiries and feedback to customers over the phone or via emails
- Conducting simple troubleshooting and providing accurate advice to the callers.
- Perform outbound calls to follow-up and update customers.
- Support work, which includes ticket submissions, administrative duties etc.
- Passion for Customer Service and are able to present themselves professionally through the phone.
- 1 Years' Experience in Call Centre Environment / Customer Service is an added advantage
- Knowledge in Telephone Etiquette, Customer Service
- Working hours - shift from 7 am to 11pm (will be placed on a 8-9 hour work shift)
- 8 weeks of training for shortlisted employees (Paid training)
- Day shift
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Job Detail
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Job IdJD1157516
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned