Job Description

Core Responsibilities:

Work as part of Taxi Coordination Team to ensure the smooth operation at taxi stand, by managing a consistent taxi supply, directing taxis into assigned taxi bays and assigning passengers to available taxis on a first-in, first-out principle. Collect used trolleys, wheelchairs, and baby strollers from taxi zones, including gathering, stacking, and transporting them to designated Staging Points. Provide customer-focused service by guiding and directing passengers from queues to taxi bays. Manage the passenger queue by opening and closing bend queues to optimize queue routing for passengers and prevent queue overflow onto thoroughfares. Ensure passenger safety when they cross the driveway to the taxi bays. Coordinate seamlessly between the taxi stands in the terminal. Manage taxi supply queuing at the Taxi Holding Area. Direct unauthorized vehicles out of operational areas. Offer passengers accurate information regarding fare differences, payment options and taxi types upon request. Assist passengers in choosing alternate transportation options based on their needs, especially during periods of low supply. Perform any other duties as assigned by Operations Supervisor/ Taxi OIC.

Periodic Duties:

Carry out ad hoc tasks assigned by Operations Supervisors, including: Redirect taxis to other terminals or taxi stands. Set up bypasses and/or implement double queues for taxis at Taxi Holding Area. Offer alternative transportation options to passengers. Address passenger inquiries.

Job Specifications (Qualifications/Experiences):

Must be able lift heavy objects Understand basic written/spoken English and/or a secondary working language. Possess a customer oriented attitude with good communication skills. Able to use electronics devices e.g. tablets and walkie-talkies. Maintain a well-groomed and tidy appearance required of a service staff. Able to adapt and collaborate, with a strong ability to work well in a team. Able to operate in a fast-paced environment.
Fixed Shift available:
Morning Shift: 6.30am - 2.50pm
Afternoon Shift: 2.10pm - 10.30pm
Night Shift: 1020pm to 640am

Job Type: Permanent

Pay: $1,680.00 - $1,780.00 per month

Benefits:

Health insurance
Work Location: In person