JOB DESCRIPTION \xe3\x83\xbbAnswer incoming calls & replying to emails from clients \xe3\x83\xbbReservations for Air ticket, visa application, hotel reservations and other ad-hoc travel arrangement \xe3\x83\xbbHandling Duty of Care \xe3\x83\xbbHandling of feedback \xe3\x83\xbbIssue invoices
REQUIREMENTS \xe3\x83\xbbCustomer service oriented \xe3\x83\xbbTo be able to handle existing clients and lead in new clients \xe3\x83\xbbRelevant working experience in the ticketing department \xe3\x83\xbbGood command of English \xe3\x83\xbbStrong knowledge in Air Ticketing & use of GDS (Sabre or any form of GDS Air Ticketing reservation system)
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