Job Description

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Job Title: Alumni Relations (Senior Executive / Assistant Manager), NUS College
Posting Start Date: 24/03/2025
:

NUS College is seeking an enthusiastic and dynamic professional to join our NUSC Outreach team.The Alumni Relations role focuses on providing support to engage and cultivate relationships with our alumni through various programmes, events and networking opportunities. We envision a holistic approach to engagement that extends from students' initial admissions to their graduation day, fostering lifelong connections and meaningful experiences within our community.
The incumbent will provide administrative and event support to the senior members of the alumni team.
Duties & Responsibilities
Data Management:
o Manage all aspects of the alumni relations database and ensure records are accurate and detailed.
o Ensure data integrity and confidentiality of alumni information.
o Coordinate data collection across the faculty to ensure that alumni metrics are accurate.
o Generate reports and analyse data to support alumni engagement strategies.
o Collate and update alumni profiles in the database (ie. gather information from various sources to enrich alumni records).

• Event Management:

o Assist in the planning and execution of small as well as large-scale alumni events such as reunions, networking sessions, etc.
o Manage all aspects of event logistics including venue bookings, event invitations, event guest list, catering, etc.
o Where required, support in-person or virtual alumni events.

• Communication:

o Draft alumni profiles and stories for the website, newsletter, and/or other university publications.
o Manage all aspects of the alumni pages, including Alumni Notes and ensuring that this is updated regularly.
o Manage the mailbox regularly so that alumni queries are responded to in a timely manner.
o Assist, where required in communication matters as it relates to alumni giving.

• Administrative Support:

o Liaison between the Office of Alumni Relations (OAR) and NUS College on alumni relations matters.
o Provide general administrative support to the Alumni Relations team.
o Track expenses related to the Alumni Relations budget, ensuring utilisation compliance aligns with the university's financial guidelines.
o Collaborate with the Yale-NUS College Alumni Exco, Class/Alumni Ambassadors, alumni interviewers, alumni volunteers, alumni stakeholders, as well as internal stakeholders to build a culture of volunteerism and leadership.

• Outreach Matters:

o Provide support on other outreach matters, as required, including events such as Open House, acceptance campaigns, fundraising campaigns, Commencement, and alumni reunions. Some events may require evening or weekend availability.
o Collaborate with other administrative teams on cross-functional projects and shared duties, gaining exposure to various aspects of NUSC's operations.

• Additional Responsibilities:

o Take part in any additional duties and tasks related to cultivating NUSC's alumni and enhancing their overall experience with the College.
Qualifications

• A university degree with at least 1 - 3 years of proven track record in administrative work or partnership and/stakeholder engagement.
• Flexible to be available and facilitate events and activities held after office-hours in the evenings and on weekends (as required) for alumni relations.
• Comfortable in using technology tools and various communication platforms for stakeholder engagement.
• Resourceful, service-oriented, and enthusiastic about taking on new challenges.
• Passionate about education and committed to creating opportunities for students.