Job Description

About Us

CapitaLand Group (CapitaLand) is one of Asia\xe2\x80\x99s largest diversified real estate groups. Headquartered in Singapore, CapitaLand\xe2\x80\x99s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.



The Ambassador, Entrepot will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to the Restaurant Manager.

Responsibilities

• Greet and guide customers to their tables and assist them in seating.
• Manage a waiting list and seating chart.
• Print special occasion menu and set up table accordingly.
• Check table arrangement before and during service, ensuring table requests are met whenever possible.
• Anticipate customers needs and to be aware of all customers\' requests.
• Any other ad-hoc duties as assigned.
• Be helpful, welcoming and pleasant towards each guest.
• Provide menus and offer recommendations on food and beverage options.
• Take accurate food and beverage orders and relay them to the kitchen and bar staff.
• Ensure timely delivery of orders and address any special requests or dietary requirements.
• Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns.
• Collaborate with kitchen staff to ensure smooth flow of food orders and minimize waiting time for guests.
• Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Upsell and promote menu items and special promotions to maximize revenue.
• Set up dining tables with appropriate utensils, glassware, and condiments before guests\' arrival.
• Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas.
• Monitor and restock supplies as needed, such as napkins, straws, and condiments.
• Communicate effectively with colleagues and supervisors to ensure smooth operations an exceptional service delivery.
• Collaborate with kitchen and bar staff to address any issues or special requests from guests.

Job Requirements

• Candidate must possess minimum Diploma in Food and Beverage or equivalent.
• No Experience Needed. Training will be provided.
• Excellent communication and interpersonal skills.
• Excellent team player and friendly individual.
• High initiative and positive attitude.
• Able to multi-task and work in a fast-paced environment.
• Ability to work shifts.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

CapitaLand