Ambassador/receptionist For Senior Daycare Centre (perm) *bedok* #hzt
Bedok, Singapore, Singapore
Job Description
Description
- Manage walk-in, online and phone enquiries on company\'s health services
- Be customer-centric with both internal and external stakeholders via all communication channels
- Understand the needs of customers, including through the use of screening tools, and promote a suitable package of company services to customers
- Collaborate with company divisions and external partners on service referrals, submit referral forms and ensure follow-up on action points.
- Monitor customer satisfaction through surveys, interviews, etc. and support on-going improvements to the client experience.
- Responsible for monitoring key customer service metrics and deriving actionable insights to enhance customer experience
- Prepare reports and insights to drive the organisational goals.
- Support customer outreach and marketing events.
- Min GCE \'A\' Level or Diploma in any discipline
- Able to start immediately or on short notice
Jessica Fong Zhi Tong [R1879124]
Email Address: jessicafong@recruitexpress.com.sg
Recruit Express Pte Ltd
EA Licence No: 99C4599
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device
Others
Specialization
Administrative Support / Secretarial
Customer Service
Others
Location
Central, East
Employment Type
Permanent
Salary
S$1,501 - S$2,600 / mth
S$2,601 - S$4,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Jessica Fong Zhi Tong.
CEI Registration No.: R1879124
Email: jessicafong@recruitexpress.com.sg
Tel: 67363280
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Job Detail
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Job IdJD1358832
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBedok, Singapore, Singapore
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EducationNot mentioned