Job Description

Working Hours: Mondays to Fridays, 10.00am to 7.00pm Shift Duties only when the needs arise.

Get to know our Team: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Get to know the Role: We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia\xe2\x80\x99s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to unlock and financial inclusion for people in our region is just one. We want to build a digital bank with the right foundation - using data, technology, and trust to solve problems and serve customers.

We\xe2\x80\x99re looking for an AML Investigations Specialist. He/she will work with the Financial Crime Intelligence and Investigations (FCII) Team and play an important role in executing the AML Transaction Monitoring and Investigations processes. The individual will take on day-to-day AML investigation of system-generated cases and may be deployed for shift work to support 24x7 coverage if the need arises.

The day-to-day activities: AML aspects:

• Perform risk-based investigations on AML cases generated by the monitoring system

• Request for information from customer to understand their account activities, where necessary.

• Escalate cases to supervisor when potential ML/TF concerns are identified.

• Ensure cases are closed or escalated within stipulated SLA.

• Proactively escalate any issues identified in the course of work, including but not limited to issues with alerts, typologies, or TM system.
  

• Monitor accounts and transactions regularly to identify fraudulent activities.

• Perform fraud investigations and submit reports to the concerned manager.

• Identify and review evidence and documents to analyse the overall case; synthesize data into a fraud investigation report with recommendations.

• Perform issue resolution and decision making related to fraud detection activities.

• Identity possible threats to the company such as security lapse, fraud incidents and trademark infringement and take appropriate actions to avoid them in a timely manner.
  

• A good university degree, Diploma holders with relevant experience will be considered.

• At least 2 years\' experience in AML/CFT roles in a Regulated Financial Institution

• Experience in fraud investigation processes or related bank processes/products will be a bonus.

• Familiar with MAS 626 and regulatory developments in digital payments industry is highly advantageous.

• Good communication and writing skills, as well as transaction analysis experience are beneficial in this role.

• Familiar with transaction monitoring systems, different risk scenarios and performing UAT.

• Possesses strong execution skills, drive for continuous improvement and who thrives well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment.
  

• Additional areas of expertise in AML functions such as Sanctions, Name & Payment Screening and Customer Due Diligence.

• Experience in data science or data analytics is highly favourable.