Job Description

Business FunctionCorporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.Responsibilities

• This role sits within the Healthcare & Pharmaceuticals team and the successful candidate will support Relationship Managers (RM) in daily operations to enhance customer experience, including handling customer enquiries, rate fixing for loans and deposits, account opening as well as maintenance of customer records and files
• Day-to-day servicing of clients including handling customer service requests on remittances, account services, loan drawdown and rollovers with related rate fixing, any specific customer issues
• Attend to calls from internal and external clients on their queries and proactively render assistance
• Follow up on submission of clients\xe2\x80\x99 KYC/CDD documents, and assist RM in reviewing the completeness of information required for KYC/CDD review. Handle FATCA/CRS review, Trigger Event Review and CDDs on a timely basis
• Track and be responsible in submission of periodic documents (eg KYC/CDD refresh, valuation reports etc) from clients or relevant parties, and assist RM to address queries on such documents
• Advising customers in completing account opening document accurately and assist RM in the account opening process
• Ensure documentation is complete and that all approvals, loan facility and security documents are in place at all times
• Handle loan drawdown, renewal, repayment, cancellation promptly and accurately, and ensure records of these loan activities are maintained in the loan system
• Additional duties including ad hoc projects supporting Relationship Managers and team in sales and marketing

Requirements

• Minimum Diploma holders, with at least 1 year of relevant working experience in a banking environment
• Good understanding of the Corporate Banking business and related banking products is a definite advantage
• Good communication and interpersonal skills
• Able to work independently
• Proficient in Microsoft Office Applications

Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

DBS Bank