Job Description

Singapore, Singapore, Singapore (Propel, 6 Shenton Way, OUE Downtown 2)








Department
SPPL - PIAS Commissions
Job posted on
Sep 29, 2025
Employment type
Permanent - Full Time

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Responsibilities:

Process commission statements received from multiple product providers on regular basis and balance it against the commission received in PIAS account Upload of commission transactions into system for approval Clear commission exceptions during commission cycle run Consolidation of commission team's uploaded transactions for each specific commission run. Consolidation is used to check for over-payment for lodgement (due to system error) before every comm run, such that appropriate adjustments need be made. Liaise with product providers related to commission / servicing related issues Handle commission enquiries from sales platform Cover team members (eg. on leave) as and when required by Manager / Team Lead Review & update of Commission Processing workflows (annual) Extract Data monthly for Compliance team sampling and regulatory reporting purpose (Balanced scorecard) Prepare BSC quarterly report for Compliance team on commission clawback and Sales Supervisor BSC grading Liaise with Risk and Compliance Department on any changes related to reporting templates Participate in User Acceptance Test (UAT) to roll out enhancement / project initiatives Any other ad-hoc tasks as assigned by the Manager / Team Lead

Requirements:

Minimum Diploma / Degree Competency in all other MS programs; especially in MS Excel (Intermediate Level preferred) Comprehension and interest in mathematical processes Experience administering commissions software / system Relationship building skills Hardworking and meticulous in area of work Strong ability to meet strict deadlines Identify problems and recommend resolutions Flexible with working hours and willing to put in extra effort when required Team-player - able to work as a team to achieve common goals Accept responsibility and ownership with Manager * Participate in initiatives and team activities when required