Job Specific - To support initiatives for data integrity and normalization - To respond to data and product related inquiries to support business and technical teams - To be responsible for developing and executing tools/reports to monitor and report on data quality -To conduct in-depth review and find out root cause of bad data - Identify, analyze, and interpret trends or patterns in complex data sets - To conduct detailed data analysis on data used across business units to evaluate business processes and improve on/create new feature - To provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization - To provide training support for business units when needed - To work with management to prioritize business and information needs Data Analysis - To input and extract data from SalesForce.com Others - To handle tasks assigned by the Management - Completes other duties as assigned Requirement
- Attention to detail as data analysis and reporting must be precise
- An analytical mind and inclination for problem-solving
- Knowledge of SalesForce administration and reporting is highly preferred
- Excellent computing skills in office software including Excel (Formulas, Pivot Table, Data Management), Word (Mail Merge), PowerPoint and Outlook
- Fluency (speaking, reading and writing) in English and Chinese
- Knowledge of other Asian language(s) is a plus
- Strong organizational skills and attention to detail
- A \xe2\x80\x9cDo Whatever It Takes\xe2\x80\x9d attitude to get things done - either to meet individual or team objectives/goals
- Able to communicate effectively with all levels within organization
- Ability to learn and understand ACAMS\'s services and training offerings (Study of the ACAMS Coursework is required)
- Familiarity with banking and finance, training, financial institution regulation or compliance a plus
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