Job Description

Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
Perform production support which include Application onboarding and application matrix updates to in-house IAM tools within SLA.
Perform production support for HR Lifecycle and Roled Based management to in-house IAM tools within SLA.
Support the preparations of data in preparations for production support and Audits
Track issue raised by users and follow up until closure.
Document and maintain operating procedures
Develop scripts to automate work
Requirements
Working experience in production support roles in large enterprise IAM environment
Scripting skills to develop scripts for automation
Strong Microsoft Excel skills and experience is a MUST.
Good working knowledge of Access Management lifecycle and process
Bachelor's degree in computer science or equivalent
Experience in banking or financial services institutions preferred
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Skills Required