Principal Responsibilities (What does the job do?)
1. Perform document checks on board resolution for change of account signatories (CASA, Loans, Trade, SFS, T&M etc.)
2. Conduct ID&V where EWSS screening is performed for new directors and/or new signers.
3. Create customer profile records for new signers in Customer Information System.
4. Compare & identify required changes for account signatories.
5. Ensure account signatories details and account operating requirements are properly maintained and updated.
6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.
7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
8. Ensure all requests are processed within the agreed service-level agreement (SLA)
9. Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor.
10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor immediately.
11. Attending to email & phone enquiries from BUs and other teams •Handle internal customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.
12. Stakeholder Management with Regional Ops and Product Team, Risk & Control
13. Ensure SOPs are updated
14. Accept any ad-hoc duties when assigned
Requirements (Key Experience & Skills)
1. Bachelor’s Degree in any field
2. Relevant experience in operational controls & pre-checks capability in a Corporate Bank settings
3. Proficient in MS Office Applications
4. Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation
5. Ability to exercise sound judgement on transaction monitoring and escalation of red flags
6. Strong domain knowledge and work experience on corporate banking and associated process life cycles
7. Passionate on driving changes and possess a can-do attitude in face of challenges
8. Flexibility and ability to multi-task and take on different types of roles and activities at the same time in a fast-paced environment.
9. Able to effectively manage time and prioritize tasks and responsibilities
Primary Location: Singapore-DBS Asia Gateway
Job: Operations
Schedule: Regular
Employee Status:
Full-time
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Job Posting: Jun 29, 2022, 4:13:12 AM
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