Job Description

What the role is:You will be part of the Emergency Behavioural Sciences & CARE Unit (EBSC) which supports the operations and personnel of the Singapore Civil Defence Force through the application of psychology and provision of mental well-being support services. You will be responsible for the management and coordination of counselling data, and will be required to work with partners and stakeholders to explore solutions to ensure efficient, accurate, and secure data management.What you will be working on:- To maintain the case management database by ensuring an organised recording of case information by relevant stakeholders. - To analyse data and generate dashboards based on counselling data to identify trends, patterns, and insights that inform decision-making processes for the unit. - To review existing case management system, and to participate in projects to develop systems or applications to improve data and case management processes. - To ensure counselling data management comply with relevant regulations and organizational policies. - To communicate and collaborate effectively with team members and other stakeholders to coordinate services and to achieve the unit\'s objectives.What we are looking for:1. Relevant background in information systems, computer science, data science, statistics, or equivalent. 2. Have experience or interest in data management and analysis, preferably in the social services or health care sector. 3. Problem solving skills and the ability to develop solutions to improve processes and outcomes. 4. Excellent attention to detail and experience in database management 5. Strong analytical skills with the ability to identify trends, analyse data and generate insights. 6. Resourceful, proactive and able to work with people from diverse backgrounds.About MHA - Singapore Civil Defence Force (SCDF):The Singapore Civil Defence Force (SCDF) is a uniformed organisation under the purview of the Ministry of Home Affairs. The main role of SCDF is to provide fire-fighting, rescue and emergency ambulance services; mitigating hazardous materials incidents, as well as formulate, implement and enforce regulations on fire safety and civil defence shelter matters. In 1982, the National Civil Defence Plan was launched which spearheaded the emergency preparedness for the nation. With the enactment of the Civil Defence Act in 1986, the SCDF was established as an independent organisation under the Ministry of Home Affairs (MHA). In the same year, the Hotel New World collapse paved the way for joint operations between the SCDF and Singapore Fire Service (SFS). Due to the similarity in roles and functions, the SCDF and SFS were formally integrated on 15 April 1989. Over the years, the SCDF has improved its life saving operations through innovations and programmes to enhance her fire-fighting, rescue capabilities and public education plans. The Light Fire Attack Vehicle (The Red Rhino) and Tracked Fire-Fighting Vehicle are some of the customized solutions which the force has developed to increase its operational capabilities. The SCDF also actively engages the local community through its wide-ranging public educational programmes and community-based activities to enhance the resilience and emergency preparedness of the civilian population. Today, the Force is recognised by the population as a professional body of well-trained officers and men geared to respond to all types of life-threatening emergencies round-the-clock. An operationally ready SCDF, working hand-in-hand with a prepared and resilient population, helps to ensure that the nation is capable of handling any untoward eventualities.

Singapore Civil Defence Force